Get in Touch
Get in Touch
New Providers networkescalations@primecure.co.za
Provider Updates networkescalations@primecure.co.za
General Queries 0861 665 665 / support@primecure.co.za
Casualty Pre-Authorisation Requests: preauthorisations@primecure.co.za
Admissions & Hospital Case Updates: casemanagement@primecure.co.za
Network Related Escalations 0861 665 665 / networkescalations@primecure.co.za
*24-hour verification available via dashboard login for Doctors
Hospital authorisation can only be provided from Monday to Friday.
Email: primecure@mhs.co.za
Emergency admissions require authorisation within 72hrs of admission or the first working day: 12h00
Unable to login to Dashboard email us on: dashboardlogin@primecure.co.za
Operating Hours
Prime Cure:
Monday to Friday: 08h00 – 17h00
Saturday: 08h00 – 12h00
Closed Sundays and Public Holidays
Medical Insurance After Hour Emergencies:
For Authorisations please call 0861 665 665
For Transportation please call NETCARE911 on 082 911
Address
Wanderers Office Park, 52 Corlett Drive, Illovo, 2196